Anthropic doubles down; Bank backs down…

Round 27- My continuing appeals for the active engagement of national and EU law enforcement in protecting my consumer rights. 

Today, Anthropic blocks harder, Bank of Sages’ blocks disappear...

I report on how the failed bait and switch attempt with contracts being moved around the Anthropic empire caused me to lose Claude for 36 hours this week…

• The dipper’s hand slipping into my pocket got its wrist smacked…
  • And, I got my session slapped…
    • Mid time score 0:0…
      • Lose:lose…

3 April ’26

cc: Italian law enforcement (AGCM & Garante) and EU law enforcement (CNECT-AIOFFICE) and Bank of Sages

Dear Sir or Madam

In today’s plea, from the much less besieged; I bring you 

• report #27, on 
  • 3 April 2026…

Yesterdays’s, #26, 2 April 2026, bait and switch attempt that failed led to a complete loss of Claude AI services until Friday, 3 April 2026 @ 06:00 (no longer 05:00), that’s today.

• all models 100% used; resets in 1hr and 7 mins (current time 04:53)…

I gained access to Claude at exactly 06:00 today…not blocked yet at 06:49…fingers and toes crossed…

Bank of Sages

I am delighted to report that while Anthropic have doubled down, the Bank of Sages have backed down, most gracefully, and restored my access to the missing, blocked, transaction record…

I summarise the highlights of their conclusions from the investigation they conducted…

2 April 2026 - 11:43

Dear Pu

After a thorough investigation and review, based on the above findings, we are partially upholding your complaint…

• …{a detailed summary follows of their investigation and highlights key points and concludes with the following conditional decision}…

…After a thorough investigation and review, based on the above findings, we are partially upholding your complaint…

We are not upholding the element relating to the blocking of Anthropic. Our team correctly guided you through the process in line with how our system operates, confirming at the time that the action will block future payments tot he {to the} merchant. As you confirmed you wished to proceed, we are satisfied that this aspect was handled correctly.

We are upholding the element relating to your DSAR. Whilst your request is being actioned within the required legal timeframe, we acknowledge that our Customer Support team did not correctly escalate this at the point it was raised, and we are sorry for this oversight.

To make things right, we'd like to offer you 20.00 GBP as compensation. To receive this payment, you'll get a separate email where you can enter your preferred account details…

……………………….…..……………………………….…..……………………………….…

2 April 2026 - 14:02

Hi, Puff

Thank you for your response…

It’s most timely. Thank you for that..

I’d like to reserve the right to return to you on some points once I’ve fully understood the implications…

This is not an indicator of mistrust, just due diligence, which I realise I’ve been most remiss… our present discussion a case in point…

What concerns me, and thank you for the compensation, is the mechanism for paying it…

A separate email, that has every hallmark of a scam, short of {having} been signed by the ‘Prince of Nigeria’, blatantly requesting my account details…

by email…

Online..

Every type of offer you warn against…

If my account details are a mystery to you at this point in our relationship, then truly, in the words of the classics, “We’re dooomed”.

Happy to receive your compensation directly into my account…you know the details…you removed my transaction… remember?

I’m not exposing my {UK} account details to the email for €20, or €20 million, no offence..

Thanks again for your restoration of my access…

I’ll check later, 

the good news is that the block worked…

even against an attempt to disguise as another supplier… 

good block…

Regards

Pu

……………………….…..……………………………….…..……………………………….…

The compensation was never the point and the bank know perfectly well how to pay directly into my account with them, as they do so every month with my interest payments…(yep, interest on credit in account… every month… damn good bank)…

• so not at all sure about the “Prince of Nigeria offer”…
  • may be a different budget, policy, etc…

However, that’s one less adversarial relationship in my interactions with the world of commerce in this digital century…and for that…

• bank of sages 
  • I’m eternally grateful… 
    • thank you for your graceful admission…

Just minor operational clarifications pending…

CONCLUSIONS 

Since I first started reporting, from the crime scene, to Italian law enforcement (AGCM & Garante) and EU law enforcement (CNECT-AIOFFICE), I have kept a ledger of sins, of rubicons crossed, of offences against my digital presence.

As has been the case for the last few reports, the list of crimes has been aligned with a means of recording achievements for each crime in the list…

• in order to encourage participation in this collaborative effort at executing the will of the EU…

Bank of Sages

Substantially resolved with the bank, with minor operational clarifications pending…

#2 Misleading Omission Art 22/Directive 93/13

The events I described, with receipts, in #26, 2 April 2026, remain evidence of:

• The dual billing structure; Apple + Anthropic PBC via Stripe
  • The remora charges continuing
  • The entity is Anthropic PBC (US parent), not Anthropic Ireland Limited (the EU entity on my contract). 
    • Who exactly is billing me?
      • Why?
        • On what basis?
          • For what?

Any single one of the 10 crimes listed above is a complaint worthy of your attention and actions.

Together they describe a system designed to maximise extraction, with maximum bad faith, and a complete absence of accountability.

I remain, the patient, billed but blocked man.

0808